Privacy Policy

Effective Date: 1 August 2025

1. Introduction

This Privacy Policy describes how Pacific Flight LLC (“we,” “us,” or “our”) collects, uses, and protects personal information provided by customers and visitors to our website and services.

We are committed to protecting your privacy and handling your information responsibly.

2. Information We Collect

We may collect the following types of information:

- Contact information, including name, phone number, email address, and mailing address

- Service-related information, such as aircraft details, hangar or fueling requests, and scheduling information

- Payment-related information, when applicable (processed securely through third-party providers)

- Communications, including emails, phone calls, and text messages exchanged with us

3. How We Use Information

We use personal information solely for legitimate business purposes, including:

- Providing aviation services and customer support

- Coordinating scheduling, access, and operational updates

- Responding to inquiries and service requests

- Maintaining internal business records

- Complying with legal and regulatory requirements

4. Text Messaging (SMS)

If you provide your mobile phone number, you may receive service-related text messages, such as operational updates, scheduling coordination, or customer support communications.

- Message frequency varies based on service needs

- Message and data rates may apply

- You may opt out at any time by replying STOP

- For assistance, reply HELP or contact us directly

We do not use text messaging for unsolicited marketing or promotional purposes.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

- With trusted service providers who assist in operating our business

- To comply with legal obligations or protect our rights

All third parties are required to safeguard your information.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, or disclosure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, or regulatory purposes.

8. Your Choices

You may:

- Request access to or correction of your personal information

- Opt out of text messages at any time by replying STOP

- Contact us with questions regarding your information

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Pacific Flight LLC

Email: frontdesk@pacificflight.aero

Phone: 503-825-2925

Address:

Pacific Flight LLC

23115 Airport Rd NE, Box #9

Aurora, OR 97002